Job Description:
- Deploy updates and fixes
- Provide Level 2 technical support
- Build tools to reduce occurrences of errors and improve customer experience
- Develop software to integrate with internal back-end systems
- Perform root cause analysis for production errors
- Investigate and resolve technical issues
- Develop scripts to automate visualization
- Design procedures for system troubleshooting and maintenance
Skills and Qualifications
- BSc in Computer Science, Engineering or relevant field
- Experience as a DevOps Engineer or similar software engineering role
- Proficient with git and git workflows
- Good knowledge of Ruby or Python
- Working knowledge of databases and SQL
- Problem-solving attitude
Preferred Qualifications
- Degree in Computer Science or Software Engineering
- Experience with software engineering and customer experience.
- Experience developing engineering applications for a large corporation
Requirements:
- Building and setting up new development tools and infrastructure
- Understanding the needs of stakeholders and conveying this to developers
- Working on ways to automate and improve development and release processes
- Testing and examining code written by others and analyzing results
- Ensuring that systems are safe and secure against cybersecurity threats
- Identifying technical problems and developing software updates and ‘fixes’
- Working with software developers and software engineers to ensure that development follows established processes and works as intended
- Planning out projects and being involved in project management decisions